Questions and answers
Short answers about orders, payments and your account. Didn’t find yours? Write to support.
Do you need my password or admin rights?
No. Only a public link to the channel, post or profile.
When does an order start?
Each service lists its estimated start time and average completion time.
What if my channel is private?
Services cannot reach a private channel or profile. Make it public before ordering.
Is the bot account the same as the site account?
Yes. Sign in with Telegram and you see the same balance and orders.
What happens if an order is not delivered?
The money goes back to your balance automatically. If it is partly delivered, you get back the money for the rest.
I forgot my password. What now?
Sign in with Telegram, then set a new password under Account.
Didn’t find an answer? Contact support